Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective

Melisha Chatterjee

doi:doi:10.11648/j.ajap.20251406.13

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Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective

Melisha Chatterjee^*

Published in American Journal of Applied Psychology (Volume 14, Issue 6)

Received: 25 August 2025 Accepted: 5 September 2025 Published: 19 December 2025

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Abstract

The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.

Published in	American Journal of Applied Psychology (Volume 14, Issue 6)
DOI	10.11648/j.ajap.20251406.13
Page(s)	185-200
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2025. Published by Science Publishing Group

Keywords

Violence, Bullying, Sexual Harassment, Tourism, Hospitality

References

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APA Style

Chatterjee, M. (2025). Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. American Journal of Applied Psychology, 14(6), 185-200. https://doi.org/10.11648/j.ajap.20251406.13

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ACS Style

Chatterjee, M. Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. Am. J. Appl. Psychol. 2025, 14(6), 185-200. doi: 10.11648/j.ajap.20251406.13

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AMA Style

Chatterjee M. Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. Am J Appl Psychol. 2025;14(6):185-200. doi: 10.11648/j.ajap.20251406.13

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@article{10.11648/j.ajap.20251406.13,
  author = {Melisha Chatterjee},
  title = {Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective},
  journal = {American Journal of Applied Psychology},
  volume = {14},
  number = {6},
  pages = {185-200},
  doi = {10.11648/j.ajap.20251406.13},
  url = {https://doi.org/10.11648/j.ajap.20251406.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajap.20251406.13},
  abstract = {The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.},
 year = {2025}
}

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TY  - JOUR
T1  - Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective
AU  - Melisha Chatterjee
Y1  - 2025/12/19
PY  - 2025
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T2  - American Journal of Applied Psychology
JF  - American Journal of Applied Psychology
JO  - American Journal of Applied Psychology
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PB  - Science Publishing Group
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AB  - The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.
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Melisha Chatterjee

Department of Vocation, Serampore College, Serampore, India

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http://orcid.org/0009-0000-4165-5044

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Chatterjee, M. (2025). Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. American Journal of Applied Psychology, 14(6), 185-200. https://doi.org/10.11648/j.ajap.20251406.13

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ACS Style

Chatterjee, M. Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. Am. J. Appl. Psychol. 2025, 14(6), 185-200. doi: 10.11648/j.ajap.20251406.13

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AMA Style

Chatterjee M. Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective. Am J Appl Psychol. 2025;14(6):185-200. doi: 10.11648/j.ajap.20251406.13

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@article{10.11648/j.ajap.20251406.13,
  author = {Melisha Chatterjee},
  title = {Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective},
  journal = {American Journal of Applied Psychology},
  volume = {14},
  number = {6},
  pages = {185-200},
  doi = {10.11648/j.ajap.20251406.13},
  url = {https://doi.org/10.11648/j.ajap.20251406.13},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ajap.20251406.13},
  abstract = {The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.},
 year = {2025}
}

Copy | Download

TY  - JOUR
T1  - Violence, Bullying, and Sexual Harassment in Tourism and Hospitality Industry: A Global Perspective
AU  - Melisha Chatterjee
Y1  - 2025/12/19
PY  - 2025
N1  - https://doi.org/10.11648/j.ajap.20251406.13
DO  - 10.11648/j.ajap.20251406.13
T2  - American Journal of Applied Psychology
JF  - American Journal of Applied Psychology
JO  - American Journal of Applied Psychology
SP  - 185
EP  - 200
PB  - Science Publishing Group
SN  - 2328-5672
UR  - https://doi.org/10.11648/j.ajap.20251406.13
AB  - The tourism and hospitality industry, while a cornerstone of global economic development and cultural exchange, is increasingly scrutinized for its endemic issues surrounding workplace violence, bullying, and sexual harassment. This sector, characterized by high employee turnover, precarious employment conditions, and power asymmetries between workers, guests, and management, presents fertile ground for such misconduct. Globally, frontline employees—often women, young workers, and migrants—are disproportionately affected, with incidents ranging from verbal abuse and intimidation to physical and sexual assault. This abstract examines the scope and dynamics of these challenges across different regions, emphasizing the need for multinational policy interventions, industry-wide codes of conduct, and a shift toward inclusive and safe work environments.
VL  - 14
IS  - 6
ER  -

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