Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya

Bonventure Wesonga Oruma; John Momanyi Mironga; Benard Onyango Muma

doi:doi:10.11648/j.ijefm.20140206.15

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Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya

Bonventure Wesonga Oruma, John Momanyi Mironga, Benard Onyango Muma

Published in International Journal of Economics, Finance and Management Sciences (Volume 2, Issue 6)

Received: 25 November 2014 Accepted: 2 December 2014 Published: 17 December 2014

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Abstract

The construction companies are faced with a lot of challenges especially in the choice of management approaches that they use to produce products that continuously meet customer needs and expectation in regard to quality issues. One of the management approaches being used to achieve continuous quality improvement in the construction industry is Total Quality Management (TQM). This study sought to determine the factors influencing implementation of TQM in construction companies in Nakuru County. Questionnaires and structured questionnaires involving the participation of over 15 construction companies were used as the main tools for this study. The findings of this study revealed that Top Management Commitment is a critical factor affecting the implementation of TQM in construction companies in Nakuru County. The study thus recommends that construction industry sector give this factor special consideration when developing their TQM approaches. The study further recommends that studies be done to explore other factors other than top management commitment affecting the implementation and success of TQM.

Published in	International Journal of Economics, Finance and Management Sciences (Volume 2, Issue 6)
DOI	10.11648/j.ijefm.20140206.15
Page(s)	332-338
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2014. Published by Science Publishing Group

Keywords

Top Management Commitment, Total Quality Management, Construction Industry in Nakuru County

References

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Bonventure Wesonga Oruma, John Momanyi Mironga, Benard Onyango Muma. (2014). Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. International Journal of Economics, Finance and Management Sciences, 2(6), 332-338. https://doi.org/10.11648/j.ijefm.20140206.15

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ACS Style

Bonventure Wesonga Oruma; John Momanyi Mironga; Benard Onyango Muma. Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. Int. J. Econ. Finance Manag. Sci. 2014, 2(6), 332-338. doi: 10.11648/j.ijefm.20140206.15

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AMA Style

Bonventure Wesonga Oruma, John Momanyi Mironga, Benard Onyango Muma. Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. Int J Econ Finance Manag Sci. 2014;2(6):332-338. doi: 10.11648/j.ijefm.20140206.15

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@article{10.11648/j.ijefm.20140206.15,
  author = {Bonventure Wesonga Oruma and John Momanyi Mironga and Benard Onyango Muma},
  title = {Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya},
  journal = {International Journal of Economics, Finance and Management Sciences},
  volume = {2},
  number = {6},
  pages = {332-338},
  doi = {10.11648/j.ijefm.20140206.15},
  url = {https://doi.org/10.11648/j.ijefm.20140206.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijefm.20140206.15},
  abstract = {The construction companies are faced with a lot of challenges especially in the choice of management approaches that they use to produce products that continuously meet customer needs and expectation in regard to quality issues. One of the management approaches being used to achieve continuous quality improvement in the construction industry is Total Quality Management (TQM). This study sought to determine the factors influencing implementation of TQM in construction companies in Nakuru County. Questionnaires and structured questionnaires involving the participation of over 15 construction companies were used as the main tools for this study. The findings of this study revealed that Top Management Commitment is a critical factor affecting the implementation of TQM in construction companies in Nakuru County. The study thus recommends that construction industry sector give this factor special consideration when developing their TQM approaches. The study further recommends that studies be done to explore other factors other than top management commitment affecting the implementation and success of TQM.},
 year = {2014}
}

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TY  - JOUR
T1  - Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya
AU  - Bonventure Wesonga Oruma
AU  - John Momanyi Mironga
AU  - Benard Onyango Muma
Y1  - 2014/12/17
PY  - 2014
N1  - https://doi.org/10.11648/j.ijefm.20140206.15
DO  - 10.11648/j.ijefm.20140206.15
T2  - International Journal of Economics, Finance and Management Sciences
JF  - International Journal of Economics, Finance and Management Sciences
JO  - International Journal of Economics, Finance and Management Sciences
SP  - 332
EP  - 338
PB  - Science Publishing Group
SN  - 2326-9561
UR  - https://doi.org/10.11648/j.ijefm.20140206.15
AB  - The construction companies are faced with a lot of challenges especially in the choice of management approaches that they use to produce products that continuously meet customer needs and expectation in regard to quality issues. One of the management approaches being used to achieve continuous quality improvement in the construction industry is Total Quality Management (TQM). This study sought to determine the factors influencing implementation of TQM in construction companies in Nakuru County. Questionnaires and structured questionnaires involving the participation of over 15 construction companies were used as the main tools for this study. The findings of this study revealed that Top Management Commitment is a critical factor affecting the implementation of TQM in construction companies in Nakuru County. The study thus recommends that construction industry sector give this factor special consideration when developing their TQM approaches. The study further recommends that studies be done to explore other factors other than top management commitment affecting the implementation and success of TQM.
VL  - 2
IS  - 6
ER  -

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Author Information

Bonventure Wesonga Oruma

Department of Education and External Studies, University of Nair
John Momanyi Mironga

Department of Geography, Egerton University, Nakuru, Kenya
Benard Onyango Muma

Faculty of Commerce, Department of Accounting, Finance and Management Science, Egerton University, Nakuru, Kenya

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APA Style

Bonventure Wesonga Oruma, John Momanyi Mironga, Benard Onyango Muma. (2014). Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. International Journal of Economics, Finance and Management Sciences, 2(6), 332-338. https://doi.org/10.11648/j.ijefm.20140206.15

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ACS Style

Bonventure Wesonga Oruma; John Momanyi Mironga; Benard Onyango Muma. Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. Int. J. Econ. Finance Manag. Sci. 2014, 2(6), 332-338. doi: 10.11648/j.ijefm.20140206.15

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AMA Style

Bonventure Wesonga Oruma, John Momanyi Mironga, Benard Onyango Muma. Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya. Int J Econ Finance Manag Sci. 2014;2(6):332-338. doi: 10.11648/j.ijefm.20140206.15

Copy | Download

@article{10.11648/j.ijefm.20140206.15,
  author = {Bonventure Wesonga Oruma and John Momanyi Mironga and Benard Onyango Muma},
  title = {Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya},
  journal = {International Journal of Economics, Finance and Management Sciences},
  volume = {2},
  number = {6},
  pages = {332-338},
  doi = {10.11648/j.ijefm.20140206.15},
  url = {https://doi.org/10.11648/j.ijefm.20140206.15},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.ijefm.20140206.15},
  abstract = {The construction companies are faced with a lot of challenges especially in the choice of management approaches that they use to produce products that continuously meet customer needs and expectation in regard to quality issues. One of the management approaches being used to achieve continuous quality improvement in the construction industry is Total Quality Management (TQM). This study sought to determine the factors influencing implementation of TQM in construction companies in Nakuru County. Questionnaires and structured questionnaires involving the participation of over 15 construction companies were used as the main tools for this study. The findings of this study revealed that Top Management Commitment is a critical factor affecting the implementation of TQM in construction companies in Nakuru County. The study thus recommends that construction industry sector give this factor special consideration when developing their TQM approaches. The study further recommends that studies be done to explore other factors other than top management commitment affecting the implementation and success of TQM.},
 year = {2014}
}

Copy | Download

TY  - JOUR
T1  - Top Management Commitment Towards Implementation of Total Quality Management (TQM) in Construction Companies in Nakuru County-Kenya
AU  - Bonventure Wesonga Oruma
AU  - John Momanyi Mironga
AU  - Benard Onyango Muma
Y1  - 2014/12/17
PY  - 2014
N1  - https://doi.org/10.11648/j.ijefm.20140206.15
DO  - 10.11648/j.ijefm.20140206.15
T2  - International Journal of Economics, Finance and Management Sciences
JF  - International Journal of Economics, Finance and Management Sciences
JO  - International Journal of Economics, Finance and Management Sciences
SP  - 332
EP  - 338
PB  - Science Publishing Group
SN  - 2326-9561
UR  - https://doi.org/10.11648/j.ijefm.20140206.15
AB  - The construction companies are faced with a lot of challenges especially in the choice of management approaches that they use to produce products that continuously meet customer needs and expectation in regard to quality issues. One of the management approaches being used to achieve continuous quality improvement in the construction industry is Total Quality Management (TQM). This study sought to determine the factors influencing implementation of TQM in construction companies in Nakuru County. Questionnaires and structured questionnaires involving the participation of over 15 construction companies were used as the main tools for this study. The findings of this study revealed that Top Management Commitment is a critical factor affecting the implementation of TQM in construction companies in Nakuru County. The study thus recommends that construction industry sector give this factor special consideration when developing their TQM approaches. The study further recommends that studies be done to explore other factors other than top management commitment affecting the implementation and success of TQM.
VL  - 2
IS  - 6
ER  -

Copy | Download