American Journal of Management Science and Engineering

Volume 9, Issue 1, February 2024

  • Research Article

    Organizational Knowledge and Knowledge Management - A New Framework

    Atul Sen*

    Issue: Volume 9, Issue 1, February 2024
    Pages: 1-12
    Received: 26 March 2024
    Accepted: 12 April 2024
    Published: 29 April 2024
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    Abstract: The transition of firms from the Resource-based view (RBV) to the Knowledge-based view (KBV) where knowledge is viewed as the principal resource for value creation and sustainable competitive advantage created a renewed interest among researchers to understand knowledge per se, and the concept of organizational knowledge. This interest has further ... Show More
  • Research Article

    Research on the Influence of Humor Response in the Context of Artificial Intelligence Service Failure: Moderating Effect Based on User Humor

    Yunxia Shi, Bu Zhang*, Rumeng Zhang

    Issue: Volume 9, Issue 1, February 2024
    Pages: 13-23
    Received: 3 May 2024
    Accepted: 4 June 2024
    Published: 13 June 2024
    DOI: 10.11648/j.ajmse.20240901.12
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    Abstract: With the development of high and new technology, artificial intelligence technology has been widely used in all walks of life. However, limited by the technical development level and the complexity of the service environment, the failure of artificial intelligence robots is inevitable. How to make an effective remedy has become the focus of attenti... Show More