Review Article
Corporate Social Responsibility in the MedTech Industry, the Emergence of Artificial Intelligence in the ERA of COVID-19
Issue:
Volume 8, Issue 1, June 2024
Pages:
1-4
Received:
12 December 2023
Accepted:
26 December 2023
Published:
8 January 2024
Abstract: The medical technology industry has faced several unprecedented challenges due to COVID-19, including critical medical devices and supply chain shortages. We had to pivot rapidly to address the immediate need to provide lifesaving and sustaining devices, collaborate with competitors, and work collectively with regulators for emergency use authorization when the typical pathway was not viable. AI has provided an opportunity to use new technology in the MedTech space by offering ways to stay productive where human contact is not advisable. Artificial Intelligence has begun to be incorporated into all areas of our lives. The MedTech industry is responsible for improving the quality of a patient’s life through technological advancements. Whether it be predictive or early diagnosis, streamlined workflows, and the utilization of electronic health records, the MedTech industry has the opportunity to be a leader in the responsible use of AI. This article examines the impact of COVID-19, the emergence of artificial intelligence (AI), what we did, how we do it, and our collective corporate social responsibility and ethics to our stakeholders, employees, customers, and the communities in which we operate. Finally, the article examines future innovations such as AI and how it can be used in a socially responsible way.
Abstract: The medical technology industry has faced several unprecedented challenges due to COVID-19, including critical medical devices and supply chain shortages. We had to pivot rapidly to address the immediate need to provide lifesaving and sustaining devices, collaborate with competitors, and work collectively with regulators for emergency use authoriza...
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Research Article
Boosting Workplace Well-Being: A Novel Approach with a Mental Health Chatbot for Employee Engagement and Satisfaction
Sourav Banerjee*,
Ayushi Agarwal,
Promila Ghosh,
Ayush Kumar Bar
Issue:
Volume 8, Issue 1, June 2024
Pages:
5-12
Received:
18 December 2023
Accepted:
29 December 2023
Published:
11 January 2024
Abstract: Digital interventions for health, like chatbots, are being recognised as tools for addressing the growing mental health crisis. This study investigates the efficacy of AI-driven mental health interventions in the workplace, focusing on a chatbot designed to promote employee well-being. With an urgent need to address the rising mental health issues in corporate settings, the research delves into the current landscape of mental health support and evaluates the potential of technology-based solutions. A survey involving 25 HR professionals and Chief Human Resources Officers (CHROs) from various industries across the United States formed the backbone of the study. These participants, representing a significant portion of the corporate workforce, provided insights into the effectiveness, accessibility, and perceptions of mental health strategies in their organisations. Utilising a quantitative analysis method, specifically T-test hypothesis testing, the study aimed to understand attitudes towards AI-based mental health solutions and their actual implementation within organisations. It was found that while awareness of virtual AI coaches and therapists is relatively high, around 72%, only about 7% of respondents could accurately identify specific AI-driven mental health tools. Over 60% of participants preferred anonymity when discussing mental health issues, underscoring the sensitive nature of the topic. Despite around 84% indicating the presence of mental health support in organisations, at least 68% questioned its accessibility and comprehensiveness. The majority, about 83%, believed that AI-driven apps positively impact employee productivity, with at least 77% suggesting they could reduce attrition rates. However, concerns about data privacy and cultural acceptance within organisations were evident, with 52-64% of executives expressing reservations, respectively. The study illuminates a path forward, suggesting a nuanced understanding and strategic implementation of AI mental health solutions in the workplace. It underscores the need for comprehensive awareness programs, enhanced accessibility, and addressing privacy and cultural concerns, thereby paving the way for a more empathetic, efficient, and technology-integrated approach to employee mental health.
Abstract: Digital interventions for health, like chatbots, are being recognised as tools for addressing the growing mental health crisis. This study investigates the efficacy of AI-driven mental health interventions in the workplace, focusing on a chatbot designed to promote employee well-being. With an urgent need to address the rising mental health issues ...
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